Originally trading as Austeam Appliances (since 2001), Auspresso Pty Ltd evolved as the demand for automatic coffee machines took off in Australia and we recognised the need for technicians in this field.
Headed by Calvin Tilley, who surprisingly after 16yrs still gets excited over a new model coffee machine and has to pull it apart to see how it ticks. Auspresso never misses an opportunity for technical training and often hold training sessions on our premises.
However, the secret to good coffee is not just the equipment so our staff are all taught and encouraged to make espresso drinks on traditional machines to have a full understanding of what it takes to get a perfect pour.
When we had a coffee roaster sharing our premises it was a joy to watch and learn the roasting process, however with growing demand we have had to outsource our coffee roasting.
Sonia Tilley is married to Calvin and there isn't much that goes on in the business that she doesn't know about. Don't be afraid to ask her for technical advice.... she spends a lot of time looking over Calvin's shoulder so she knows quite a bit about the internal workings of a coffee machine.
We aim to be the preferred supplier/servicer of coffee machines and related products to corporate and business customers, allowing them to enhance employee productivity and satisfaction, as well as their own customer service, through making quality coffee available to staff and customers at a reasonable cost.
We offer our customers a unique "One-Stop Shop" experience where we offer the right products and the best after-sale service.
Our team is genuinely focussed on building strong, trusted relationships with our customers' unique requirements at all times making our brand the most trusted in our industry.
We understand how hard it is for the staff member who is given the task of researching coffee machines without any indication of the budget and features their employer would be wanting ... especially when that staff member doesn't even drink coffee (although, I have to admit it is hard for us to imagine not drinking coffee). So we will guide you through the questions you didn't even think to ask.
We understand how hard it is to find a coffee blend that every staff member will agree is the best, which is why we encourage our corporate clients to purchase mixed lots of coffee and not the same coffee all of the time. We try to keep a large range and regularly introduce new blends so that your staff won't become bored.
We understand that when the machine is not in good working order the staff are also not in good working order.
What is worse is when a business depends on the production and sale of coffee drinks, we understand how desperately that business requires prompt attention.
We understand that nobody enjoys cleaning at the end of the day, which is why we try to supply equipment with the latest in automatic self cleaning features.
We always try to put ourselves in your shoes and we do our best to meet all reasonable requests.