Service

Calvin prepping machines for next days install

Coffee Machine Servicing & Repairs - Domestic & Commercial Equipment 

Phone us on 02 9890 4332 to enquire or lodge a request.

Our technicians are trained to service and repair a broad range of machines, including both automatic and traditional equipment, and most well known brands. 

We realise that often we are working with customers who are suffering from caffeine withdrawal, or cafes who rely on their equipment for trade, so quick turn around is our aim.

Servicing the Sydney region, our workshop is located behind our showroom:
19 Daking Street,
North Parramatta, NSW, 2151
Large or heavy equipment may be delivered via our loading dock which faces Hunt Street, North Parramatta.

Our workshop rates: Labour is charged at $110 ex. GST (121 inc. GST) per hour, plus parts, with a minimum one hour charged per repair.

We generally proceed, without further consultation, for repairs under $350. If we're required to quote on a repair and you decide not to proceed, we charge an $80 inc. GST inspection fee for our time to diagnose, quote and re-assemble the machine ready for you to collect. We reserve the right to charge the inspection fee up front. We don't like anyone to be out of pocket without having received goods, so if you decide not to proceed with a repair, your inspection fee can become an Auspresso store credit towards your next machine.

We also offer preventative maintenance services for most well known brands: E61 Coffee Machine Preventative Maintenance

 

Commercial service on site: The call out fee is $120 ex. GST, plus Labour charged at $120 ex. GST per hour (Minimum one hour) plus parts.

Saturday call outs and labour rates are charged with additional 50%.

Sunday call outs and labour are charged at double rates.

 

We offer 3 months warranty on workmanship and parts used, excluding consumable parts and faults caused by user error and external error.