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Service Dept

Calvin prepping machines for next days install

Coffee Machine Repairs Domestic & Commercial 

Phone 02 98904332

Our technicians are trained to service a very large range of coffee machines including both Automatic and Traditional machines and most well known brands. 

We realise that often we are dealing with customers who are suffering from caffeine withdrawal, or cafes who rely on their equipment, so quick turn around is our aim.

 

 

Servicing the Sydney region, our workshop is located behind our showroom:
19 Daking Street,
North Parramatta NSW 2151.  
Large or heavy equipment may be delivered via our loading dock which faces Hunt Street, North Parramatta.

Our in house service rates: Labour $99 per hour charged half hourly, plus parts.

If we can't fix it, or if we advise that the machine is beyond economical repair, we don't charge.

Ideally we would like to service/repair and return a coffee machine within 48hrs, but realistically there is often that one part that we have to order.  So our promise to you is that our technicians will service your machine and complete the job as soon as they can. Minor jobs are sometimes done while you wait....and you are always welcome to have a coffee on us.

For Commercial service on site: Call out fee is $119, plus Labour $99 per hour charged half hourly, plus parts.

Kyle giving customer supportIf you are not sure if the issue is due to a machine fault or user error, please don't hesitate to call us on 02 98904332, Monday to Friday 9am - 5pm.  If urgent after hours call Calvin on 0412778119.

Saturday afternoon call outs and labour rates are plus 50%
Sunday call outs and labour are double rates.

 

 

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